Trusted Advisers for Customer Experience, Contact Centres & Technology
Some of our valued clients
Thanks for your efforts untangling our operating model and pricing over the past year. We have some valuable learnings we’ll take with us as we move forward.
Director, Victorian Government
Why Work With Us?
✅ 25+ Years Leading Transformations — from customer service turnarounds to CIO and tech modernisation
✅ Vendor-Neutral Advice — no hidden partnerships, just what’s best for your business
✅ Indigenous-Owned, Supply Nation Registered — with a commitment to inclusion
✅ Speaking, Coaching, Consulting — whatever you need to move forward confidently
🧠 APAC Top 100 Contact Centre Influencer 2024
🎤 International Speaker on Customer Experience and Technology Transformation
Meet Michael Clark: Your Trusted Adviser
With 20+ years leading award-winning Contact Centres, CX programs, and tech transformations.
A former CIO and government exec, he brings sharp insight and real-world know-how to complex challenges.
Today, he helps organisations turn customer experience ambition into measurable business outcomes.
Michael Clark is an outstanding facilitator - Matchboard has engaged him for numerous contact centre and CX roundtable events and we’d recommend him in a heartbeat. 11/10!
Sharon Melamed, Matchboard