CXTT Consulting

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CXTT Consulting

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Blog Posts and Interviews

Interviews

Dynamic Leaders Podcast

Michael Clark talks with Shelley Flett on her Dynamic Leaders podcast about Customer Experience, Leadership and Change Management.

Secrets to Contact Centre Success Podcast

Podcast Interview Two Critical Steps to Successful Strategy Implementation

Secrets to Contact Centre Success Podcast. Blair Stevenson interviews Michael Clark who shares tips for Cstomper Service, CX, Leadership Strategy and Business Transformation.

Remote working in the wake of COVID-19

Remote working in the wake of COVID-19

Remote working in the wake of COVID-19

PwC Webinar Remote Working in the wake of COVID-19

Michael Clark joined the panel discussion and interviews hosted by PwC New Zealand and featuring Deepak Selvaratnum from RemotAbility. 

Top 50 Small Business Leaders

Remote working in the wake of COVID-19

Remote working in the wake of COVID-19

Top 50 Small Business Leader, Michael Clark

Michael Clark was recognised as part of the Top 50 Small Business Leaders for 2022 by Inside Small Business magazine in August 2022. 

Quick tips to drive CX improvements

Know your customer

Some quick tips on improving customer experience, starting with knowing your customer.

Did you know?

80% of customers now believe the experience is as important as the product and service. Check out this short clip to learn more.

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