Our Partners
CXSnapshotz
What they do: Deliver independent benchmarking and maturity assessments that give organisations a clear, evidence-based view of where their customer experience stands against peers and industry best practice.
How it complements our approach:
- Provides independent data to measure your CX maturity.
- Offers local and global comparisons for context.
- Helps create a baseline to track improvements over time.
CX-EX
What they do: Transform unstructured call and contact data into actionable insights through advanced analytics, uncovering trends, risks, and opportunities to improve both customer and employee experience.
How it complements our approach:
- Unlocks data hidden in customer conversations.
- Surfaces trends, pain points, and opportunities for action.
- Adds depth to performance and quality assurance insights.
- A critical component of our AI training programs
CrayonIQ
What they do: CrayonIQ is a research, advisory, and analyst firm focused on helping tech-decision makers, buyers, enterprises, and leadership teams with strategy.
How it complements our approach:
- Brings independent, analyst-level insights to validate strategy and technology choices.
- Delivers deep APAC-specific market intelligence often missing from global analyst reports.
- Supports thought leadership through reports, webinars, and roundtables that amplify reach and credibility.
- Equips leadership teams with evidence-based perspectives to guide CX, CCaaS, and collaboration investments.