About Us

delivering value for our clients since 2021

Led by Principal Consultant - Michael Clark

We are led by Michael Clark, who was recognised in 2022 by Inside Small Business Magazine as one of Australia's Top 50 Small Business Leaders, and in 2023 was recognised by the Contact Centre Magazine as one of the Top 100 Influencers in the Contact Centre Industry in APAC.

We are unashamedly a small and boutique owned business. We leverage our expertise and an extensive range of partners to ensure we can deliver projects of all sizes and scale.

If we cannot scale to deliver alone, we will act as the lead and bring together the experience required to deliver. Our partners include training and coaching providers, contractors, other consultancies and we have access to world-class products and solutions.

Our Values

We embrace our heritage

Our logo incorporates four boomerangs, reflective of our Aboriginal ownership and the concept that our ideas and our efforts will return to us in kind.

Our branding colours represent trustworthiness, innovation and creativity.

We do what we say we will do

Integrity is critical to us, and we do what we say we will do. Our reputation is hard won. We will deliver to your goals and if you are ever not happy, tell us and we will fix it.

We deliver results

We work with you to understand your goals, and to deliver improvements provide a return on your investment.