Our principal coach has decades of practical experience leading people across diverse business functions and industries. We also partner with a range of Australia's leading coaching professionals.
If you want to improve, we offer a range of specific coaching services which can help you:
- Executive Coaching
- Team and Group Coaching
- Coaching for Contact Centre and CX Leaders
- Coaching for Emerging IT Leaders
See below how coaching can help you.
Our coaching is grounded in decades of practical leadership experience, drawn from different industries and roles.
This breadth helps us tailor and deliver actionable insights that help you develop.
We have all come across coaching programs that look great when you read the marketing, but the content doesn't stack up.
Every coaching program we run is tailored to the individual or group. We leverage the GROW coaching model which focusses on the individual or team goals as a starting point.
Today coaching has evolved to offer in-person and virtual coaching offers.
We also recognise that both individuals, and groups or teams, require coaching.
Our approach is flexible and caters for one-on-one coaching or team or group coaching.
A key focus for our business is supporting Contact Centres, the frontline for customer engagement in most organisations.
We have a coaching program that helps those who have climbed the rungs in the Contact Centre or CX functions looking to be improve as enterprise-wide leaders.
Our Principal Coach spent 5 years as a CIO, and worked with highly talented IT employees.
During this time, he identified that IT Leaders can struggle to develop relationships and influence elsewhere in the organisation.
This lead to the development of our IT Leaders coaching program.
Our Principal Coach, Michael Clark, has had decades of experience leading people and teams. He has received industry recognition for developing high-performing teams. We also partner with some of Australia's best and world-class providers to ensure we offer the best coaching and executive coaching outcomes possible.
We offer an obligation-free discussion about your coaching needs. Contact us now.
Call us on +61418627102
CXTT Consulting
Sydney, New South Wales, Australia
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Customer Experience, Technology and Transformation