Our technology advisory services help you understand your current state, and identify opportunities to solve your business and technology challenges.
We partner with you to source, procure and implement technology capabilities for your Contact Centres, Communication and Collaboration, and Cybersecurity.
Our IT Strategy Consulting services help government entities, businesses and NFPs develop a roadmap for growth. We work with you to identify strengths, weaknesses, opportunities, and threats, and create a tailored plan to achieve your technology and business capability goals.
Our Functional Review services help you to understand the current state of IT operations and delivery, providing a roadmap to optimize operations and increase efficiency. We work with you to identify areas of improvement, streamline processes, and help you run your IT services more effectively.
Our Technology Consulting services help organisations leverage Contact Centre, CX, Cybersecurity and Collaboration technologies to improve their operations and increase revenue. We work with you to identify technology solutions that fit your existing enterprise architecture and business needs and help you stay ahead of the competition.
We offer an obligation-free discussion about your technology challenges. Contact us now.
Call us on +61418627102
Today's business world is full of challenges - global economic turmoil, labour market challenges, rising customer expectations to name a few.
In the face of these challenges, many businesses are investing in new technology solutions to stem the tide.
The biggest problem facing the adoption of new technology is a lack of alignment and expectations on delivery timelines and capabilities between IT and Business.
Our approach brings IT and Business Leaders and strategies together.
Our technology consulting services approach validates if you have existing organisational strategies, and we then identify common ground between these key elements across IT, Digital and CX Strategies.
If these don't exist, we will work alongside you to develop these and ground them in realistic timeframes based on technology implementation plans.
We will also work to help you build strategies and roadmaps to align your people to a common understanding and purpose. Our technology consulting services provide clarity on deliverables and timelines which is a critical component in the recipe to find common ground and bridge the gap.
Our Technology Consultant has a background leading business and customer service teams, as well as a CIO. This insight is invaluable to finding common ground.
65% of projects fail. Our technology advisory services have discovered how to ensure your project succeeds through our project health check.
CXTT Consulting
Sydney, New South Wales, Australia
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Customer Experience, Technology and Transformation